Frequently Asked Questions
Everything you need to know about your TEYANA TAYLOR order, shipping, and style guide.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, domestic delivery takes 5-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition drops or intimate apparel may be marked as final sale.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide. Our silhouettes often range from oversized streetwear fits to body-con styles; we recommend checking specific measurements to achieve your desired look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay for eligible customers.
Do you ship internationally?
Yes, we ship worldwide. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the customer upon delivery.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase, but after that window, we are unable to make changes to your order.